Terms and Conditions

All Passengers using Ucruise Sydney services do so under the following terms & conditions.

Operator: Means Ucruise Pty Ltd ABN: 41 163 035 934, trading as Ucruise Sydney.

1. Payment Methods
Payments can be made by: Cash, Cheque, Visa, Mastercard or Bank Transfer.

2. Bookings
A 50% deposit is payable to confirm the booking, full payment must be made fourteen (14) days prior to departure.

3. Cancellation Policy
In the event of cancellation by client more than 15 days prior to the event, the deposit may be transferred to another date agreed by both parties, if a replacement cruise of equivalent value is found. In the event of cancellation by client less than 15 days prior to the event, there will be no refund.

4. Weather Cancellations
Cancellations made by the Operator due to inclement weather will entitle the Customer to a full refund.

5. Other Cancellations
Cancellations may be made at the Operators discretion due to mechanical breakdowns, which may result in the vessel being unable to operate. If this occurs the Customer will receive a full refund of the Price.

6. Fail to Board
It is the Passenger's responsibility to ensure that they arrive on time for the departure of the vessel. Failure to do so will mean that the Passenger forfeits the full price to the Operator.

Quotes for special events and specific requirements will be valid for 7 days from the date issued. The Operator reserves the right to re-quote based on any changes to quote requirements. A deposit will be required with cancellation which may vary from the above, please ask.

8. Payment Processing & Refunds
Bookings for travel with the Operator may be made by telephone or on the website. The Operator's telephone reservations/message bank operates 24 hours a day, 7 days a week.

9. Safety Requirements for Travel
Disabled Passengers: The Operator recommends that disabled persons seek medical advice before.
Pregnant Persons: Pregnant persons cruising with Ucruise do so at their own risk and the Operator.
Intoxicated Persons: The Operator does not condone excessive drinking and no intoxicated person.

10. Minimum Age Requirement
There are no minimum age requirements for children to board Ucruise boats. Children are the responsibility of their parents at all times. The Skipper and other crew members are not responsible for their care or safety. Life jackets are available on board for children and adults alike.

11. Times & Duration
Exclusive charter embarkment and disembarkment times are arranged at the time of booking. Passengers are required to be at the pick up location 15 minutes prior to nominated departure.

12. Marine Insurance
Ucruise carry full insurance and public liability.

13. Disclaimer
All passengers participate in this harbour cruise at their own risk. The Operator does not accept any participating and contact us to discuss the specific requirement. Disabled Passengers cruising aboard Ucruise do so at their own risk and the Operator accepts no liability for any damage or injury caused. Accepts no liability for any damage or injury caused. Will be allowed to embark our vessels. If any passenger becomes intoxicated or unruly during the Cruise, they will be dropped at the nearest wharf.

Under no circumstances shall the Operator be liable for any loss, claim, or any direct, indirect, liability for any loss, claim, injury or any direct, indirect, incidental, special or consequential damage which may arise out of or is in any way connected with the Passengers participation in the harbour cruise. Incidental, special or consequential damages (including but not limited to lost profits or lost savings) which arises out of or is in any way connected with the use of any information, any listing of any data on the Operator's website or any delay or inability to use this web site whether based on tort, contract, strict liability or otherwise.

14. Jurisdiction
The laws of New South Wales apply in relation to these terms and conditions and the Operator's business.

15. Third Party Websites
This website may contain links to other websites maintained by third parties. The Operator is not responsible for and does not operate or control any information or services provided on such third party websites. The links are provided solely for convenience and do not constitute an endorsement by the Operator.

16. Discounts / Money Off Offers
All discounts and money off offers are only to be used as 1 per cruise unless otherwise stated. Ucruise Sydney can withdraw discounts and money off offers at their discretion without prior notice.

Contact Us

Contact Information

King St Darling Harbour NSW 2000

+61 (0) 422 222 675

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PHONE: +61 (0) 422 222 675
EMAIL: info@thefloatinglounge.com.au


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Terms and Conditions | The Floating Lounge